Every company wants to enhance its competitiveness and performance. At the same time an organisation will want to provide added value for its customers. BS 11000 will help organisations do just that, by sharing knowledge, skills and resources to meet mutually defined objectives and deliver new and higher levels of value.

The focus for adopting any standard is to integrate best practice to enhance the operations of the business to exploit the benefits. This will, in the majority of cases, lead to some degree of organisational change. Current experience working with reasonably mature clients suggests that between 3-6 months allows for the necessary processes to be embedded in an organisation.

The Collaborative Capability Self-assessment – developed by the ICW with New Information Paradigms – is a good starting point for organisations beginning this process, helping to harness existing processes and identify gaps that need addressing.

There is then also another web-based system designed for organisations new to BS 11000, which provides a roadmap from inception to completion of certification, and allows organisations to chart their progress and manage the whole process from end to end.

We’re currently looking for organisations ready to develop, enhance and implement this approach, so if you’d like to learn more, or better still join in, please do contact us.

22 Step Roadmap from Inception to Completion

1: Assess the benefits
1.1Buy the StandardRead it and make yourself familiar with the contents. Consider training – Specialist BS 11000 Associates can help in this area. A range of workshops, seminars and training courses are available.
1.2Obtain initial executive approval to investigate
1.3Undertake initial Gap Analysis against the standard
1.4Brief Executive Management team
1.5Identify target pilot programme
1.6Nominate pilot leader
1.7Identify key personnel engaged in pilot area
2: Scope the challenge
2.1Undertake Awareness and Gap Analysis workshop
3: Assign resources
3.1Evaluate impacts / cost of pilot implementation
3.2Develop benefits analysis
3.3Define scope and cost of assessment
3.4Obtain Executive approval / budget for the pilot
3.5Prepare outline process review / evidence
3.6Formalise scope and programme
3.7Implement detailed process review
4: Integrate processes
4.1Identify action plan
4.2Internal audit review

For further steps, please see the certification page.